Question 1

How do I book an appointment?

Accepted Answer

Book online through my salon's scheduling system. You'll see available dates and times and receive a confirmation email.

Question 2

Do you take walk-ins?

Accepted Answer

No. I work by appointment only to ensure enough time for each client.

Question 3

How far in advance do you book?

Accepted Answer

Spots often fill weeks ahead, especially weekends, so please book early.

Question 4

What if I’m running late?

Accepted Answer

If you're more than 15 minutes late, we may need to modify your service or reschedule to avoid impacting the next client.

Question 5

What is your cancellation policy?

Accepted Answer

Cancelling within 48 hours incurs a fee so I can maintain availability. See details: https://www.evanthecolorist.com/policies-procedures.

Question 6

Do you require a deposit?

Accepted Answer

A 50% deposit is required for corrective color or services over 3 hours, paid at booking. Hourly deposits are 50% of the quoted midpoint. Applied to the total; non-refundable on cancellation but transferable once if rebooked within 1 month.

Question 7

What’s your redo policy?

Accepted Answer

If you're unhappy, contact me within 7 days. I’ll schedule a complimentary adjustment within the scope of our consultation.

Question 8

Where are you located?

Accepted Answer

Inside Appt-Only Salon in Wicker Park, Chicago (2016 W Concord Place). Street parking nearby; short walk from the Damen Blue Line.

Question 9

Is the salon wheelchair accessible?

Accepted Answer

Yes. The salon has step-free entry.

Question 10

How do I check in when I arrive?

Accepted Answer

Arrive a few minutes early for your consultation. If I’m finishing with another client, relax in the waiting area.

Question 11

Do I need a consultation before booking?

Accepted Answer

Not required if you know what you want, but new clients are encouraged to complete my online consultation form. A thorough consult happens at your appointment.

Question 12

Should I wash my hair before my appointment?

Accepted Answer

Please come with clean, dry hair. Heavy oils, buildup, or damp hair can affect how color processes.

Question 13

Can I bring inspiration photos?

Accepted Answer

Yes—photos help clarify your goals, and I’ll tailor the look to your hair.

Question 14

Will my hair look exactly like my inspiration photos?

Accepted Answer

I’ll adapt the look to your hair’s starting point, texture, and history for the most flattering result.

Question 15

Do you offer patch tests?

Accepted Answer

Yes. If you’ve had sensitivity or allergies, I can schedule a patch test before your visit.

Question 16

What is the difference between balayage and traditional highlights?

Accepted Answer

Balayage is hand-painted for soft, natural grow-out; foils give a brighter, more uniform result. I specialize in hand-painted dimension.

Question 17

Do you only do blondes?

Accepted Answer

No. I also specialize in dimensional reds and natural, lived-in brunettes.

Question 18

What’s the difference between a gloss and a full color?

Accepted Answer

A gloss (toner) refreshes shine and tone without lightening. Full color changes your overall shade or covers gray. On my menu, both appear as All Over Color.

Question 19

I want low-maintenance color. What should I ask for?

Accepted Answer

Balayage or dimensional color for a softer grow-out. For first visits, book a Full Highlight so I can address all of your hair.

Question 20

Do you offer haircuts or styling?

Accepted Answer

I focus on color. Blow-dries are included with color services. I’m happy to refer stylists for cuts.

Question 21

Do you specialize in red haircolor?

Accepted Answer

Yes—copper, auburn, and brunette-red blends tailored to your skin tone with a focus on longevity.

Question 22

How much do your services cost?

Accepted Answer

Pricing varies by service and color used. See my services page; I confirm pricing before we begin.

Question 23

Do you accept tips?

Accepted Answer

Yes—cash, card, or Venmo.

Question 24

Does hand-painted highlighting cost more than traditional highlights?

Accepted Answer

Not with me. I exclusively hand-paint; it’s efficient and reflected in my highlight pricing. My highlight prices are for balayage.

Question 25

How long will my color last?

Accepted Answer

Balayage typically lasts 3–6 months between major sessions; refresh with partials or glosses as needed. Many clients extend beyond 6 months.

Question 26

Will my color fade?

Accepted Answer

All color fades over time, especially reds and fashion tones. Professional shampoo and heat protection extend results; I’ll review care at your appointment.

Question 27

How can I keep my blonde bright?

Accepted Answer

Avoid purple shampoo overuse, minimize heat, and schedule glosses every 6–8 weeks.

Question 28

Do you guarantee results?

Accepted Answer

I prioritize your goals and hair health. Big changes may take multiple sessions. If you’re unhappy, contact me within one week to arrange an adjustment.

FAQ

How do I book an appointment?

Do you take walk-ins?

How far in advance do you book?

What if I'm running late?